Payment protection insurance (PPI)
Payment protection insurance thrives in Europe
Payment protection insurance is an expanding market in much of Europe, despite issues in the UK market, according to a report.
Payment protection insurance: Aversion therapy
As PPI mis-selling complaints continue to pour in to the Financial Ombudsman Service, are providers doing enough to salvage the reputation of the sector?
PPI complaints climb to over 3000 a week
The Financial Ombudsman Service said that the rate of payment protection insurance claims has been “pretty unsettling”.
Interview - Duncan Spencer: Calling the shots
Mobile phone insurance has been branded ‘useless’ by some and touted as the next potential mis-selling scandal, but Duncan Spencer believes there is a growing need for the product.
FSA and OFT publish draft guidance on PPI
The Financial Services Authority and the Office of Fair Trading have joined forces to help prevent the problems associated with payment protection insurance recurring in a new generation of products.
PPI complaints drop by 38%
The Financial Ombudsman’s latest quarterly complaints data shows that the number of complaints referred to it by consumers are up by 24% over the last quarter (excluding PPI).
Lloyd's & London market - Compliance burden: The cost of compliance
With the UK the most costly European country for regulation, could UK-domiciled Lloyd’s and London market brokers really become an endangered species?
FSA publishes 2011 H1 complaints data
Complaints data compiled by the Financial Services Authority for the first half of 2011 shows that the number of individual grievances concerning general insurance and pure protection have increased by 18% to 848 357.
Post Blog: The future of PPI
There hasn't been a hotter topic than payment protection insurance in the industry this year.
BIS Countdown: Sir John Grieve - In the eye of the storm
As deputy governor of the Bank of England, Sir John Gieve was in the centre of the worst financial crisis for a century. What has hindsight revealed and what are his views on the subsequent regulatory shake-up?
BIS countdown - John Pollock: Managing the media
Legal & General’s John Pollock has a passion to improve the social profile of the insurance industry. He tells Jonathan Swift how it needs to unite to build consumer trust and improve its media standing.
Irish Central Bank launches PPI mis-selling investigation
The Irish Independent has reported that the Central Bank has launched a probe because of fears that consumers may have been mis-sold payment protection insurance on loans.
Lloyds Bank reports GI profits up 10%
The insurance division of Lloyds bank has reported a half year profit before tax of £543m – up 16% compared with £469m in the first half of 2010.
Broking focus - Regulation: The new broom
The Financial Conduct Authority will assume responsibility for the regulation of brokers taking over from the Financial Services Authority at the end of 2012. The Institute of Insurance Brokers, the British Insurance Brokers' Association and the London &…
Ombudsman to split PPI and GI following record complaints
The Financial Ombudsman Service will split PPI complaints from other general insurance disputes this September after receiving a record number of calls over the past three months.
Mobile phone insurance: We've got your number
Mobile phone insurance is a high-frequency claims product but has been criticised by the ombudsman and consumer groups. Ralph Savage reviews the sector to discover if this niche is offering value for money.
Payment protection insurance: Crossroads for PPI
Three months ago the High Court rejected the British Bankers' Association's attempts to challenge new payment protection insurance regulations. With the controversial product already battling reputational issues, Tim Pope looks at the future of the PPI…
Santander latest bank to set asside PPI fund with Euros 620m hit
Santander today revealed a net profit of Euro 3.501 bn (down 21%), after setting up an extraordinary fund of Euros 620m in the UK to cover potential claims for payment protection insurance sold in the UK.
British Insurance Awards 2011: Tough talk
In a hard-hitting opening address, Jonathan Swift reflected on a tough year - but urged the industry to celebrate its achievements and look forward to the coming year.
IIB calls for FSCS review after 900% levy increase
The Institute of Insurance Brokers has presented research to the All Party Parliamentary Group on Insurance and Financial Services showing that brokers with an income of £500 000, £1m or £5m have seen their Financial Services Compensation Scheme fees…
Broker focus - Biba/IIB merger: Let's get together
Following the initial flurry of excitement when Biba and the IIB announced they were in merger talks, Chinwe Akomah talks to the market about their hopes and concerns for new a single body.
CMC numbers up 20%
The Institute and Faculty of Actuaries has found the number of claims management companies assisting with injury claims in the UK has risen by 20% in 12 months.