Insurer
20 years ago: Insurers take charge of complaints
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from 20 years ago reveals.
BIS 2010: Fortis issues SII standard model warning
Fortis has warned insurers against using a standard formula to set capital requirements for Solvency II.
BIS 2010: Fortis issues SII standard model warning
Fortis has warned insurers against using a standard formula to set capital requirements for Solvency II.
Career development & CSR news: Careers services must be overhauled to benefit graduates
A new report, Class of 2010, published by Endsleigh, has called for an overhaul in the way that university careers services currently function.
Interview - Chris Humphries: Surmounting the UK skills challenge
The UK is falling behind on the production of high-skilled jobs, while the value of some degree courses is plummeting. Lynn Rouse talks to UKCES chief executive Chris Humphries about how best to reverse these trends.
Solicitors' PI: The road to reform
In recent times, the solicitors' professional indemnity market has been travelling a difficult path. Jane Bernstein examines the road ahead by taking a close look at proposed industry changes and the effect they may have.
Sports sponsorship: A sporting frenzy
At first glance, sports stars and insurers wouldn't appear to have much in common but, with the benefits of sports sponsorship proving their worth, Daniel Dunkley asks is it any wonder everyone is trying to get in on the action?
Solicitors' PI - block policies: Safety in numbers
Smaller legal firms can find it difficult getting professional indemnity cover in the midst of an economic downturn, but could there be a lifeline? Christopher Rooke takes a look at block policies and the advantages they can offer.
In series - claims management: Keep the customer satisfied
Richard Shanks urges insurers to look at what constitutes excellent service and gives a customer choice, rather than being driven by internal processes and service level agreements that risk only meeting organisational needs.
In series - claims management: Reflecting on feedback
Meeting policyholder expectations can put you one step ahead of your competitors, but to know what your customers want, you'll have to ask them. Sam Barrett finds out to what extent insurance companies integrate customer feedback on claims service.
View from the top: The buck stops here
The past 18 months have been horrendous for the motor market. Insurers have been ravaged by credit hire, claims farming and fraud, burning more than £1bn of capital as a result.
View from the top: Cooperation is key to effective flood risk management
Three years on from the devastating 2007 floods, it¹s difficult to forget the images of people¹s homes and businesses under water and the resulting distress and damage to all involved. Last week¹s flooding summit was a timely reminder of the challenges…
Editor's comment: Speculation over bids
With the deadline for interest now passed, Macquarie — the company charged with finding a buyer for Quinn — can start sorting out who the main runners and riders are for the business.
Postbox: No banking business for Chartis
Regarding the article "Chartis to fill short-term lending gap for trade credit clients", I would like to clear up any misconception that Chartis was to begin lending up to £10m.
Serial insurance fraudster given four year sentence
A fraudster who tried to scam the insurance industry out of £10.5m in claims has been jailed for four years.
Xbridge doubles profit in 2009
Xbridge has recorded an increased profit of £3m for its insurance division for the year ending 31 December 2009.
Broker event to be repeated
Leeds-based Henderson Insurance Brokers has attracted 35 insurers to its inaugural conference and plans to make it an annual event.
Biba backs FSA over ERN database plans
The British Insurance Brokers' Association has backed Financial Services Authority proposals for an employers' liability insurance database, operated by the Employers Liability Tracing Office.
GAB Robins deals with major Tesco loss
GAB Robins' UK major and complex loss team have been assigned to a "multi-million pound" fire in South Korea.
Skills boss advocates apprenticeship model
Insurance companies may be missing out on easy wins in terms of enhanced productivity and retention rates by failing to adequately consider the apprenticeship model. That is the view of Chris Humphries, chief executive of the UK Commission for Employment…
BIS 2010: Willis CEO warns that risks will need to be "recalibrated"
The insurance industry needs to ensure that it produces new products and services that are relevant to the new environment of corporate shocks and catastrophes.
Brit shareholders set to accept new Apollo bid
Brit Insurance shareholders are expected to accept a renewed offer to buy it outright from Apollo Management, after the investment company secured the backing of CVC Partners.
John Lewis to ditch Greenbee in rebrand
Department store John Lewis is targeting "rapid growth" in the insurance market, after unveiling plans to rebrand its offering.