Insurer
FOS business interruption uphold rate drops to 11%
The Financial Ombudsman Service upheld 11% of business interruption insurance cases between July and September this year, according to its latest figures.
RSA boosts family friendly policies for staff
RSA has unveiled changes to its maternity & adoption, paternity leave and shared parental leave policies to come into effect from January.
MCE claims recovery proposals for Gibraltar insurer were declined by regulator
MCE Insurance has alleged that it tabled proposals to “immediately meet any shortfall” in the capital requirements of its Gibraltar-based insurer but these were declined by the Gibraltar Financial Services Commission ahead of the provider's collapse last…
Watch Marsh, Axa and Willis discuss how technology can help you keep up with the pace of change expected by today’s insurance customers?
Customer are more demanding and expectant than ever. Fuelled by the increased digitalization of their daily lives, consumers expect products and services that are both tailored to their needs and delivered at speed. And just because they bought something…
Analysis: Covid-19's lasting impact on cover for other diseases
Brokers are concerned that the availability of cover for historically insurable diseases may not return to pre-pandemic levels, having been much reduced as a result of exclusions written into policies.
Briefing: Why a Lloyd’s return for Aviva makes perfect sense
There has long been talk about Aviva returning to Lloyd's having exited in 2000 following the CGU and Norwich Union merger. Post content director Jonathan Swift looks at why a move makes more sense now than it has done over the past two decades.
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Advertising feature: Insurance workflows - mind the gap
William Forde, senior director of international markets at CoreLogic Protect, explores how platform ecosystems not only improve interoperability and workflow, but also encourage best practice solutions.
Axa’s Karl Parr on the claims talent of the future
Karl Parr, claims technical services director at Axa UK, discusses the evolving demands on claims teams and the recruitment, training, skills and experience needed to deliver for customers at their time of need.
Aviva plots Lloyd’s return: sources
Aviva is said to be closely assessing the viability of re-entering the Lloyd’s market.
Mulsanne legal claim a bid to 'stifle Marshmallow at birth' argues insurtech in court face off
Marshmallow and Mulsanne's legal battle began this week, with the parties facing off in a London court.
Marshmallow accused of sharing 'personal data' with reinsurers in Mulsanne court battle
Mulsanne and Marshmallow took to a London court this week to thrash out allegations around contract breaches and misuse of confidential information.
Briefing: Who is behind the mask?
Last week I wrote a strongly worded letter to my household emergency provider and a blog on this site detailing the issues I was having.
Protester fined £660 after fake oil spill at Lloyd’s
Henry Owen has received a £660 fine and an 18-month conditional discharge after pleading guilty to criminal damage for spilling 1000 litres of fake oil outside Lloyd’s last month, Insurance Rebellion has updated.
Lloyd v Google: Supreme Court judgment spares insurers ballooning class action liability exposure
A Supreme Court judgment handed down last week that found in favour of Google is expected to spare businesses operating in the UK and their insurers from being liable for potentially billions of pounds in claims.
Rupert Jarron swaps DXC for EIS
EIS has hired Rupert Jarron as managing director for Europe, the Middle East and Africa as it looks to expand across Europe.
Axa retail CEO says pricing review heralds the most ‘endemic’ change in market's recent memory
The Financial Conduct Authority's pricing review will bring the most “endemic” change the insurance market has experienced in a long time and the work that comes with it should not be underestimated, according to Axa Retail CEO Tara Foley.
AIG’s Anthony Baldwin on tangible solutions for intangible risks
AIG UK CEO Anthony Baldwin details how and why insurers, brokers, risk managers and business owners need to work closely together to protect the vital asset class of intangibles.
Mumenthaler named Geneva Association chairman as Blanc joins board
Swiss Re CEO Christian Mumenthaler has been made chairman of the Geneva Association with Aviva CEO Amanda Blanc joining its board.
Atradius UK appoints country manager
Oliver Ford has been named country manager at Atradius UK.
Rob Gibbs leaves RSA as Lee Mooney and Steve Watson step up in Intact specialty integration
Rob Gibbs, commercial lines managing director at RSA, has decided to leave after 23 years with the business, the insurer has confirmed.
FSCS cancels 2021/22 retail pool contribution but forecasts £900m levy for following year
The Financial Services Compensation Scheme has dropped its 2021/22 levy to £717m from a forecast £833m as it cancelled the predicted £116m contribution to the retail pool.
Aviva’s Owen Morris on bringing a fresh perspective to the insurance industry through neuro-inclusivity
Owen Morris, managing director for personal lines at Aviva, assesses the need to raise awareness of neurodiversity and the important actions the insurance industry should be taking to make fundamental improvements.
COP26 Blog: Climate change protest could be the ‘next pandemic’ for the crisis management market
Tariq Al-Salihi, head of crisis management, London Market and Europe insurance at Sompo International, considers the potential impact of escalating climate protests on the political violence market.