Lloyd’s diversity survey found that 71% of black employees say they have faced barriers to recruitment and 80% believe they experience barriers to promotion once in the role.
Direct Line has been ordered to pay £36,998 to a former employee who claimed they were unfairly dismissed, Post has learned.
Exclusive: The Financial Conduct Authority has confirmed there were 21 instances of individuals using its whistleblowing hotline to share information on sexual misconduct at insurance firms over six years.
Briefing: Pat Gallagher’s anti-racism pledge – Simon Matson, Vyvienne Wade and the elephant in the room
It's a positive step that the industry says it is taking a stand against racism and discrimination, but one pledge, in particular, feels somewhat hollow given recent events.
Exclusive: The majority of UK consumers are not aware that insurers cannot use gender as a factor in pricing for motor insurance or where the ban came from, research commissioned by Post has shown.
Structural defects warranty insurance provider MD Insurance Services treated an employee with a disability "unfavourably", an employment tribunal has found.
Caroline Poppleton has been appointed diversity and inclusion leader for Crawford’s UK operation alongside her current role as head of business development.
Jennifer Boldon, partner at Kennedys, recently took to the Lloyd’s Library to turn a spotlight on #MeToo claims. She spoke to Post about why they are picking up steam, how they differ between the UK and the US, and how employers can mitigate the risk of…
Big data is not a game played by different rules, delegates at an insurance artificial intelligence ethics conference were today reminded.
The Institute and Faculty of Actuaries is appealing against an employment tribunal ruling that ordered it to payout nearly £38,000 to a Zurich employee, Post has learned.
With the holiday break over, this week has seen people across the UK – some somewhat sluggishly – get back to business.
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Disability Champion, the customer experience leader at RSA Motability, Luci Bowers.
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
Lloyd’s has launched a campaign to encourage people to speak up over “unacceptable behaviour”, after its culture survey revealed less than half of respondents felt comfortable in raising concerns.
As part of the Inclusion at Lloyd's programme six Partner Networks have been set up to help bolster diversity and inclusion in insurance. Post spoke to a representative from each one to get an insight into what they doing, today focusing on Link – LGBT…
Analysis: How well have insurers and brokers adapted to providing access to insurance for people with disabilities?
With the introduction of the Equality Act, it became illegal for insurers to price disabled customers’ premiums on any factors that do not directly impact on the risk
#MeToo is becoming a “significant” industry issue as harassment and discrimination claims rise, while in some countries the surge means claims are moving outside of traditional employment practices liability insurance, lawyers have warned.
Insurers have been issued fresh guidance on how to fairly treat customers who have prior criminal convictions.
Exclusive: A senior boss at Marsh sister company Guy Carpenter has been suspended over “rude and offensive” comments about a female member of staff.
The Diversity & Inclusion in Insurance Awards will be held in November
In years gone by no one spoke about mental health issues but now, as well as being aware of the issues, employers have moral responsibility to address it according to Steve White, CEO of the British Insurance Brokers' Association.
Helen Bancroft, liability manager, and Stuart Toal, casualty account manager, explain why insurance professionals need to work closely with employers to ensure they are prepared for more workplace inequality claims
Victims of economic abuse often struggle to access insurance, writes Alice Merry, financial inclusion consultant for Surviving Economic Abuse, explaining what the industry can do about it.
The Citizens' Advice super complaint has highlighted that insurers needs to do more to serve existing customers, but James Dalton, director of general insurance policy at the Association of British Insurers believes its important to stress that the…