Damage management

This week in Post: Funds, loyalty and crime

Gift cards may not be very personal, but they are perfect when you are not sure what to get someone. However, if you are anything like me you put them away in a “safe” place and forget to use them in time.

Blog: Flood claims involving children

A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…

Landlords: Bring on the subs

Plans to stop landlords preventing sub-letting have split opinion, with some insurers predicting a hike in premiums, while others claim the risks could be managed.

Post Blog: Restoration consternation

There was a time when damage restoration was held in high regard. Those repairing buildings after fire or flooding delivered excellent customer service and savings for insurers.

BDMA award winners revealed

Winners of the 2011 Damage Management Awards were presented at a charity dinner which brought the British Damage Management Association Conference 2011 to a close on 1 December.

Your Say: Restoring confidence

We read with interest the report on the market survey carried out by LAS Claims Management, described as a ’damning assessment’ of restoration companies in particular.

Damage management - Surge: Surging ahead

Recent surge events have shown insurers are getting better at coping with large numbers of claims but there is still room for improvement. Sam Barrett finds out what could make a crucial difference the next time an extreme event occurs.

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