Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s loss adjusting and claims management business in the UK and is at the forefront of making this part of the sector more sustainable and inclusive.
Ranked Number 35 on the Insurance Post Power List 2025Social media: LinkedIn (Around 3500 followers)
With overall responsibility for the 2700-plus Sedgwick employees who provide commercial, home, and
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Claims
Allianz makes £200k saving after butchered claim
Allianz has saved £200,000 after a complex injury claim was dropped due to the discovery of contradictory surveillance footage and social media evidence.
M&S attack proves public-private cyber risk pool is required
Editor’s View: The cyber-attack against M&S shows insurance alone can’t swoop in to save the day when cyber criminals attack major retailers so the government must partner with providers now to ensure national resilience, argues Emma Ann Hughes.
Ransomware ban could lead to higher claim costs
The government’s proposed ban on ransomware payments is “well intentioned” but lacks “nuance”, according to Tom Egglestone, head of international claims at Resilience.
Claims managers warned against trying to ‘solve the world’ using AI
Insurers and brokers are looking for the “golden nuggets” – but progressing with caution by keeping “the human in the loop” when it comes to integrating artificial intelligence (AI) into their property claims functions.
Questions raised by insurers’ lopsided AI investments
Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode policyholder faith in the industry.
Auto Windscreens calls for more regulation in vehicle repairs
James MacBeth, managing director of Auto Windscreens, has called for more regulation of motor vehicle repairs and for ADAS technology to be part of a vehicle’s MOT.
Cannabis farms a growing problem for property insurers
View from the Top: Charles Bush, head of large and complex claims at Zurich, looks at the claims impact of cannabis farms and what can be done to reduce risks.
David Williams concerned about ‘pragmatic’ approach to underinsurance
David Williams, chair of the Fire Protection Association and former managing director of underwriting and technical services at Axa has questioned the pragmatic and balanced approach taken to tackling underinsurance within property, given the risks have increased substantially.