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This Month in Post: Rates, start-ups and fraud

April 2017 Cover

Spring is in the air and it's a time well-known for cleaning out the old and starting anew. As I continue to unpack boxes and work out where to put all of the fairly useless things I have collected over the decades, the industry has been taking its own look back at achievements and woes.

Don’t miss our interview with the insurance veteran John Nelson, outgoing chairman of Lloyd’s, who reflecting on his 40-year career, believes innovation is “still not as vibrant as it was 20 years ago

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Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

Climate change puts brokers centre stage

With floods, heatwaves and subsidence rewriting the rules of risk, Caroline Elliott-Grey, senior product manager for UK and Ireland at LexisNexis Risk Solutions, argues brokers who harness property-level insights can build trust, protect clients and prove their value in a volatile market.

Aviva expands ChatGPT insurance app

Two months after becoming the first major UK insurer to launch an app on ChatGPT, Aviva has expanded its capabilities to allow customers to obtain a life insurance quote.

Compare the Market teases global expansion

Compare the Market’s chief operating, technology and data officer, Sam Jones, has hinted at potentially moving into “every territory in the world” following the rapid increase in productivity artificial intelligence has facilitated.

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