Hiscox's Ross Dingwall on the value of relationships
Ross Dingwall, managing director of the Broker Channel for Hiscox UK and Ireland explains why, in a digital world, relationships still count
It was our eponymous former chairman who once said – and I paraphrase slightly – that we’ve become more like an IT company that happens to sell insurance. It would be hard to find anyone in our
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Zurich’s Nicholson says tech must enable empathy in claims
Insurers need to strike the right balance between digital efficiency and human empathy in claims handling, according to James Nicholson, chief claims officer of Zurich UK.
Go Compare head warns insurers about rushing into using AI
Hoodi Ansari, director of data and operations for Go Compare, has issued a warning to insurers about acquiring the latest technology for customer support.
ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
Is it Time:To get some new business cards for Biba 2026?
Content director’s view: With vinyl now as popular as it was in the 80s and Pokémon never being more collectible, could physical business cards make a comeback? Jonathan Swift points to recent evidence to indicate this may be the case, but is still on the fence whether to get some printed for Biba 2026.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
Zego reduces costs by 20% with rewards
Zego has seen a 20% reduction in its cost of service as a result of rolling out rewards for safer drivers.
Applied CEO outlines UK exit and future growth plans
Applied Europe’s CEO Tom Needs recalls why the business pulled back from UK, is going great guns in Ireland and how RiskHandler, Ratings Hub plus AI mean it still has a bright future.
Allianz transformation boss admits AI scaling difficulties
Allianz UK chief transformation officer Jason Howes has stressed the difficulty in delivering artificial intelligence solutions at scale.