Blog: Customer service lessons from the happiest place on earth

Mickey Mouse at Disney Florida

"You have a great day now" has been one of the most common phrases I have heard since arriving at the Applied Net conference in the US yesterday.

Held at Disney World in Orlando, Florida - often

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: