Whitepaper
Sidestep project failure by building all-star delivery teams
Do change leaders in the insurance industry have anything to learn from sports psychology when it comes to motivating teams to achieve success? This guide explores how to inspire talented people to work together to deliver project outcomes.
Pet insurance implications: American XL Bully Ban in the UK
In England and Wales it is illegal to own an American XL Bully dog, unless the owner has successfully applied for a Certificate of Exemption.
Unlocking value with next-generation intelligent underwriting
The costs of underwriting delays can be irrecoverable. To combat this, insurers are using automation to increase underwriting productivity and write more profitable business.
Modernising claims and enabling a digital ecosystem: How insurers can expedite claims handling
There’s no question that digital transformation has arrived. Should insurers prioritise a bespoke customer experience on the front end, or focus on back-end operations to reduce claims leakage?
Innovating customer journeys: How generative AI drives unparalleled experiences
Positive customer experiences cultivate satisfaction and forge emotional connections that foster long-lasting loyalty and advocacy.
Five ways Appian drives insurance modernisation
Download this whitepaper to discover how leading insurance organisations are harnessing the power of process automation and low-code to rapidly modernise their insurance processes and free up staff to focus on more high-impact work.
Unlock the power of connected underwriting
Underwriting requires a careful balance between speed and accuracy. In this whitepaper, you’ll learn how a low-code platform enables underwriters to reduce time to quote and boost customer satisfaction, whilst making informed, data-backed decisions.
Insurance data trends: How data and analytics continue to transform the insurance industry
Insurers that want to thrive in today’s global business landscape don’t have to go it alone.
Long, cold winter looms for SMEs
This content highlights some of the challenges facing SMEs this winter and why managing legal risks whilst maintaining a healthy cashflow will be critical to riding out the economic storm.
Elevating the customer claims experience with generative AI
Customer experience is essential for overall attraction and retention and insurers must innovate to keep up with evolving customer needs.
Legal expenses insurance - a force for social good: ACSO whitepaper
Legal expenses insurance (LEI) offers huge benefits to policyholders, but it can sometimes be underappreciated or even misunderstood.
Seven signs your customer engagements are producing unhappy policyholders
Insurers are tasked with the challenge of engaging effectively with customers as they journey through the policy lifecycle.
Reinsurance management: The biggest risk in insurance?
Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price.
Building humanised experiences together
This workbook is designed to give insurers the opportunity to develop a plan to create humanised experiences.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
IPT compliance: A guide for insurers
Insurance premium tax (IPT) is complex. For insurers, keeping up with changing rates, rules and regulations can be challenging especially when writing across multiple territories.
Uncover consumer perceptions of non-annualised policies (NAPs) and their growing value in the motor insurance market
Motor insurance is changing as consumers’ needs change. A combination of various social and economic factors are altering the way many UK consumers use their cars.
Insurance data extraction and ingestion report 2023
For most insurance organisations, there are manual elements to ingesting, processing and transferring data, which is time consuming and expensive.
CUE: How to boost fraud prevention
Since 1994, the Claims and Underwriting Exchange (CUE) has helped insurers verify an individual’s household, motor or personal injury claims history. This content sheds light on how insurers can maximise the power of CUE to help combat fraud.
Supercharging P&C insurance sales with the digital customer experience
Insurers are now expected to provide information that helps customers learn about policies, compare options and even complete an application from virtually any connected device, 24/7.
How does artificial intelligence make subrogation viable and valuable?
Subrogation offers insurers the important chance to reduce claim costs by assigning full or partial responsibility to another party.
How to develop and integrate an ESG strategy
The ESG journey is evolving fast and by taking steps now, insurers can position themselves to be resilient and thrive in a fast-changing world.
Insurance-associated GHG emissions: The PCAF measurement standard
November 2022 saw the Partnership for Carbon Accounting Financials (PCAF) launch the first global measurement standard for insurance-associated Greenhouse Gas (GHG) emissions.
Driverless cars: How close are we?
UK roads could see self-driving vehicles rolled out by 2025 following the announcement of new government plans which will prioritise safety through new laws.