News
FCA outlines how insurers must up their claims game
The Financial Conduct Authority has warned insurers they must improve claims handling standards and consumer understanding of cover following concerns raised in the Which? super-complaint into home and travel insurance.
Markerstudy to sell MGA arm
Markerstudy Group is set to sell its managing general agent arm to the parent company of insurer Tradex, as it sharpens its focus on broking, Insurance Post’s sister title Insurance Age has revealed.
Davies targets injury claims delays with AI upgrade
Davies has upgraded its personal injury claims management platform with new artificial intelligence capabilities designed to automate valuation processes and reduce handling times.
Brokers seek stronger insurer partnerships at Biba
Strengthening partnerships with insurers has emerged as brokers’ top priority ahead of the kick-off of 2026’s British Insurance Brokers’ Association conference in Manchester on Wednesday (13 May).
Fraudster jailed after cycle claim hits the brakes
A man has been sentenced to 10 months imprisonment after he exaggerated his injuries following a road traffic accident.
Ripe reveals acquisition and new product plans
Ripe CEO Alan Thomas discusses the MGA’s growth plans and its move to launch a ChatGPT app.
Industry experts launch people development consulting firm
A team of insurance experts have teamed up to launch Cream Consulting, with the hope of delivering “real change across people development, consulting and technology in insurance and financial services,” Insurance Post can reveal.
Admiral sticks with gender-neutral toilets
Admiral has come under fire for continuing to have gender-neutral toilets while it awaits updated guidance from the Equality and Human Rights Commission after last year’s Supreme Court ruling on biological sex.
Allianz x Coalition; Covéa’s COO; Lockton’s office
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Markerstudy targets £200m GWP as it relaunches ‘simplified’ commercial business
Markerstudy Business, the commercial insurance division of Markerstudy Group, is now fully “open for business,” and is targeting £200m in gross written premium.
Hantavirus outbreak raises complex insurance questions
The hantavirus outbreak onboard MV Hondius has exposed the legal, operational and insurance challenges facing cruise operators when infectious disease incidents escalate across multiple jurisdictions, according to Alexandra Pearson, member of the travel…
Hiscox ‘pulling back’ from property risk
Hiscox has revealed it is pulling back from property because of high underwriting risks.
Aviva hires 15 regional specialty underwriters
Aviva has hired 15 new regional specialty underwriters in a move it says will give brokers faster access to local knowledge and specialist expertise.
Hundreds of ChatGPT insurance apps set to go live soon
The number of ChatGPT-powered insurance apps is set to surge, with hundreds in development and awaiting approval from OpenAI, according to an insurtech founder.
Verisk to focus on joined-up thinking in new UK and Ireland unit
Joining claims and underwriting together under one brand will help Verisk provide insurers with better insight, according to Chris Sawford, managing director of Verisk General Insurance UK and Ireland.
SSP plans M&A this year as it restructures
SSP UK & Ireland MD Martyn Mathews is confident the firm will complete M&A this year, as the provider gears up for a restructure.
Protestors block access to Aviva’s AGM
Protestors from the activist group Boycott Bloody Insurance infiltrated Aviva’s York offices this morning, when members blocked access to the meeting room where the insurer’s Annual General Meeting was due to take place.
Average home insurance payout in Q1 ‘highest on record’
The latest data from the Association of British Insurers shows home insurers paid out £846m in property claims across the first quarter of 2026.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
FCA launches claims management market review
The Financial Conduct Authority is set to review the claims management market, following concerns that some CMCs and law firms are failing consumers.
Three Aviva HNW leaders resign on the same day
Insurance Post has learned that at least three prominent figures within Aviva’s high-net-worth business have all resigned.