Sedgwick

Investing in the profession - claims: a focus on training

There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…

Quake sends insurers back to square one

Insurers' efforts in settling claims from the September earthquake in Canterbury, New Zealand are "back to square one" after this week's 6.3 magnitude earthquake, according to the chief executive of Cunningham Lindsey New Zealand.