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Insurance landscape - Household future: Leaping forward

LAS chief operating officer Max Dunworth

Changes in the household claims market have been sluggish over the past 25 years. Max Dunworth looks at the significant upcoming developments that aim to revolutionise this sector.

The household claims market has probably seen only two significant developments over the past 25 years. First, the onset of national loss adjuster panel agreements during the early 1990s created a new

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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