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Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Amazon’s insurance play is not the bold move we’ve been waiting for
Amazon’s latest insurance foray won’t move mountains or topple dynasties – but bold isn’t always best.
Spotlight: Personalisation - Exemplary experience, the route to differentiation
If you get your customer experience right, there is the potential to create real differentiation. Tim Hood, vice-president for Europe, the Middle East and Africa and Asia Pacific for Hyland, highlights why insurance companies need to personalise,…
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.
Abacai has an 'opportunity to drive' insurtech consolidation but will not pay over the odds, says co-founder Hay
Private equity-backed digital insurance venture Abacai will not be a “consolidator for consolidation’s sake”, although it is inevitable that there will be activity in the insurtech space, one of its co-founders has told Insurance Post TV.
Amazon, Apple and Google have opened up the 'mass market' for smart home insurance, claims start-up Hiro
The growth in big tech smart home solutions means it is a lot easier to sell household insurance products that reward adoption than ever before, according to the Neos alumnae behind newly launched insurtech Hiro.
For the record: Chubb bids $23bn for rival; Amazon to sell SME insurance; RAC launches pay per mile cover and London team swaps AFL for SRG
Post wraps up the major insurance deals, launches, investments and strategic moves of the week not covered elsewhere on www.postonline.co.uk
Consumers put IPT almost bottom of the list for Budget tax rise targets
Exclusive research by Consumer Intelligence for Post has revealed that the UK public would support increases in almost any other tax ahead of insurance premium tax if the Chancellor opts to bring in rises to help pay for the costs of battling the Covid…
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
Blog: SME insurance – what comes next?
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Future Focus 2030: The eco-system revolution
As part of a monthly series, Post looks into the future at how the insurance industry might change, focusing on a specific issue. For this instalment David Worsfold looks into the evolution of insurance eco-systems
Blog: Why on-demand insurance will surge in the post-Covid era
The Covid-19 pandemic is having a profound impact on most business sectors – and insurance is no exception. Life, health, travel, business interruption and general liability are just a few of the insurance categories grappling with fallout from the virus…
Future Focus 2030: The Lloyd’s and London Market podcast
It is the year 2030. Following the success of 2019’s Blueprint One and 2025’s Blueprint Two [which also co-opted in the IUA and broader stakeholder representation], Lloyd’s and the wider London market is now ready for the highly anticipated third…
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Spotlight: Open insurance: Restoring confidence and seizing opportunities post Covid-19
The post Covid-19 insurance landscape is rapidly changing and insurers are increasingly aware that they must adjust and rethink in order to satisfy the needs of their customers and remain relevant. As a result, the pandemic may be the catalyst for…
Briefing: Is it time to lock up your employees as Amazon comes a-calling?
News that Amazon is expanding in the Indian insurance market coupled with its recent recruitment in the UK could leave insurers feeling a bit worried for their staff and their business.
Amazon advertises senior insurance vacancy
Amazon is advertising for a senior product manager for its product insurance team.
Insurance Covid-Cast: Insurtech 100 special - Lemonade CEO Daniel Scheiber talks AI, European expansion and IPOs
The CEO and co-founder of Lemonade has declared young IPOs better for the long term viability of new technology businesses because it prevents them getting stuck in a state of ‘protracted adolescence,’ comforted by the ‘cocoon’ of private equity.
Ecclesiastical's Nicholas Hartley on the broker-client relationship
In an ever-changing insurance landscape, brokers play an important role in identifying risks. For brokers, ensuring they ask their customers' the right questions will help them understand what risks they face and offer better support.
Blog: Frictionless payments - driving customer loyalty
Frictionless payment options have taken on new significance following the outbreak of Covid-19, but their significance runs much deeper. Nigel Phillips, commercial director of insurtech CDL, looks at the technology’s potential to redefine the…
Blog: Do insurers risk being relegated to the role of white label cover providers in an era of Amazon and Apple?
As Ikea partners with Swiss Re to enter the household insurance market, the move is yet another step closer to insurance cover becoming part of a wider ecosystem economy, where goods and services are bundled for consumer convenience. Keith Stonell,…
Insurance Monitor: Brexit: finding corridors of deviation
In this month's column, David Worsfold, a long-running commentator on the insurance market, explores how the insurance industry could find itself rather lonely in its corridors of deviation after Brexit is finalised, the complexities of Covid-19 for the…
Insurtech: Six insurtech start-ups to watch in 2019
As Post gears up to launch the 2019 Insurtech 100 listing in association with Tallt, Post content director Jonathan Swift highlights six businesses that will hope to be featured in forthcoming rankings