Data analytics
ABI director general outlines data revolution opportunities
Huw Evans, the director general of the ABI, has told insurers that they need to continue to tackle reputational challenges and gain greater public trust if they are to maximise the potential of the data revolution.
C-Suite - Broker: More than fraud detection
The correct use of data sources can provide a wealth of information for customer service
Blog: Noise-induced hearing loss
Ian Hollingworth of ECIC looks at the reasons behind the recent explosion in deafness claims and asks how the industry should best respond.
Driverless cars: Driving change
Rapid advances in automotive technology mean that, within a generation, the future of autonomous vehicles and driverless cars could become a reality. What will that mean for the insurance industry?
Digital Insurance Strategies: Q&A: Ian Hood: Harnessing digital potential
Ian Hood, chief digital officer at RSA, discusses the future for the digital landscape, how the insurance industry is adapting to changes in technology and the explosion in the use of social media
Blog: Five emerging trends to watch out for this year
This week Post gazed into its crystal ball to discover what 2015 held for the insurance market. Below are five of the most exciting (but also sobering) discoveries about the year ahead.
Five trends for 2015: Looking to the future
With 2014 receding into the distance, Post took a moment to consider which – if any – of the trends that emerged in 2014 will reach fruition in the next 12 months. Will Back to the Future’s vision of streets awash with hover boards become a reality? Will…
Notable rate rises unlikely in 2015 despite hardening UK market
The soft UK insurance market has been tipped to harden in 2015, although there is still insufficient “pain” across the industry to spark material rate increases, according to sector commentators.
Roundtable: Customer retention: How to use data to keep hold of customers
Can the way data is used and analysed in the insurance industry pave the way to customer loyalty?
C-Suite Insurer: Vive la revolution
Technological advances mean the insurance industry is on the cusp of something new and exciting
Blog: Adding value through data
Historically, many businesses have looked to customer data to help build customer insight and shape their marketing activity
Claims Club Monthly Missive: Driverless cars, connected homes and PPOs
From Tennessee to London, over the past few months I have heard a considerable amount about the future of insurance.
Axa unveils big data tool for brokers targeting commercial business
Brokers are expected to be able to provide a more bespoke offering to clients following the launch of a big data tool by Axa that pools company information from public sources.
Q&A video: Crif Decision Solutions director Sara Costantini
Personal injury claims have been in the spotlight recently because they are one of the key areas to have been targeted by fraudsters.
ABI household premium tracker depicts stable home insurance market
The price of home insurance has remained stable over the last year despite rises in some average claim costs, according to the Association of British Insurers Average Quarterly Household Insurance Premium Tracker launched today.
Admiral signs data warehouse deal with Teradata to support transformation programme
Insurer Admiral has signed a deal with big data analytics and marketing applications specialist Teradata to support its business transformation programme.
C-Suite - Broker: Look on the bright side of motor
“More pain predicted’, ‘Motor sector faces fresh scrutiny’, ‘Not seeing sustained recovery’... A quick search for motor insurance stories on the internet is far from cheerful reading.
Blog: Don't scare customers with spooky marketing & other data lessons
With the 2014 Teradata Partners Conference now over, I have decided to reflect on some of the biggest takeaways from the annual event in Nashville.
Technology is a "huge equalizer" for smaller insurers, claims Alfa VP
Good data usage is a great leveller when it comes to insurance, and if done well it can help smaller players compete with larger established rivals.
Insurers need to replicate Amazon model to attract young customers
Insurers need to think and act more like Amazon if they are going to engage with a new generation of connected customers.
Insurers among secondary beneficiaries as Internet of Things takes hold
Insurance companies are likely to be among the secondary beneficiaries as the Internet of Things becomes more ubiquitous.
Driverless cars could be mandatory within two generations predicts Teradata chief
Autonomous cars will be the norm within two generations according to experts speaking at the Teradata Partners conference.
Insurers must learn from e-commerce mistakes with digital role integration
Insurance companies need to break down the walls between internal functions to get the most out of the digital marketing opportunities available today.
Teradata VP hails connection analytics as key in combating customer churn
Insurers should make greater use of connection analytics to pinpoint their most influencial policyholders and reduce customer churn.