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Regulation

Learning curve.

Companies are beginning to recognise the competitive advantages to be gained through training and developing call centre staff, but there are other benefits too, as Jane Bernstein discovers.

GISC seeks answers.

The General Insurance Standards Council wants to set up a high-level meeting with the Treasury in or...

Goshawk recruits.

Goshawk Insurance Holdings, the integrated Lloyd's insurance vehicle has appointed two new underwrit...

Flood defence call.

This time last year, the government warned that adequate flood defences were unlikely to be installe...

Direct Action.

Recommendations released by the Law Commission could bring much needed clarity and increased certainty to a pillar of insurance law - the Third Parties (Rights Against Insurers) Act 1930. Gavin Reese and James Stockwell explain.

End of the road?

A new hazard waste directive coming into force on 1 January next year, will have serious implications for end-of-life vehicles and as a result insurers. Ian Gaskin explains how the industry can avoid falling foul of the legislation.

Age-old dilemma.

Last week, the government unveiled plans to regulate sales of long-term care insurance, but this is just one part of the jigsaw, as Andrew Harwood reports.

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