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Insurance Post Podcast: Making insurance more diverse and inclusive

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Insurers can boost their profit margins by having diverse voices in the decision-making room, according to the Association of British Insurers.

During the latest Insurance Post Podcast, Ben Howarth, chief sustainability officer of the Association of British Insurers, said: “You can’t make the right decisions for a really diverse society

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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