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Start ups : insurers - regulatory hoops

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Huge costs and the pressure of regulation have been seen as barriers to setting up an insurer in the UK — so why are so many companies considering this option now, asks David Young.

The insurance press at the beginning of the year was full of predictions for 2010. Increased consolidation among insurers was a recurring theme and has been for some years. But figures produced by the

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

Why Which? submitted an insurance super-complaint

Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform.

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