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From first steps

Childs first steps

It is a decade since Post launched its Rehabilitation First campaign. Mark Baylis charts the progress achieved over the past 10 years, and what more could be done to encourage the use of rehabilitation within the insurance industry.

Post's Rehabilitation First campaign can trace its roots back to a meeting at the National Liberal Club in 1998 hosted by the Disability Assessment Unit. Brian Cornish, then director of operations at

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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