United Kingdom (UK)
Less than 10% of whiplash portal claimants unrepresented
Ministry of Justice data shows that nine in ten claimants using the Official Injury Claim whiplash portal have done so using a lawyer or other representation.
Blog: The future of pet insurance under the FCA
New Financial Conduct Authority rules for home and motor insurance could signal a change in the pet insurance industry in future, unless the market can act ahead of time, blogs Mark Colonnese, director of Aquarium Software.
Post LIVE Claims: Insurers must fish outside the 'normal insurance pool' for claims talent
Claims handlers need to be able to start applying the language that customers use in their industries, QBE claims technical director Mike East has said.
Insurance firms commit to menopause action
Crawford & Company and Partners& have marked World Menopause Day on 18 October with a new policy and commitment respectively.
Interview: Emma Rawlinson, Atlanta
In her first interview since succeeding Ian Donaldson as Atlanta Group CEO, Emma Rawlinson tells Post about her journey to taking the helm, the importance of digital in maintaining the growth trajectory and the diversity of the business and its leaders.
Analysis: What next for the CII?
Post gauges insurance reaction to the news that CII boss Sian Fisher will be leaving in March, gathering reflections on her achievements and this year’s disputes along with asking what qualities and experience the next leader will need to meet future…
Pen’s Nick Wright on why scale matters to the modern MGA
Media headlines about the managing general agent market have recently taken a welcome turn, from all the talk of capacity crunch and crisis to a message of renewed and rising confidence, observes Nick Wright, chief business development officer at Pen…
RIMS CEO Mary Roth to retire
RIMS CEO Mary Roth has announced her plans to retire following the organisation's 2022 annual conference and exhibition due to be held in San Francisco next April.
Intelligence: Product recall and labelling laws
Natasha’s Law has opened up a fresh range of risks for food businesses, while Brexit and Covid-19 have impacted product recall in other areas and ways. Post looks at what insurance cover is available for firms and what triggers they respond to
PFS hits out at lack of CII engagement ahead of consultation and moots legal split
The Personal Finance Society's president has criticised the Chartered Insurance Institute for not giving the PFS board the chance to have input into a consultation document launched today and warned it is considering options for alternative legal…
CII launches member consultation
The Chartered Insurance Institute has launched its member consultation Shaping the Future Together with a deadline for responses of 17 December.
Sustainable products and services showcase highlights insurance crucial in getting to net zero
The Insurance Task Force, as part of The Prince of Wales’ Sustainable Markets Initiative, has published a Sustainable Products and Services Showcase detailing the wide-ranging insurance support that is empowering customers to develop, invest in and scale…
Sabre warns of driving test 'backlog' effect
Sabre has said it may be 'disproportionately' affected by a backlog of driving tests and delays in new car registrations.
Das appoints Tony Coram as UK CEO
Das UK has appointed Tony Coram as CEO replacing Andrew Burke who is stepping down at the end of the year.
Video Q&A: Aviva’s Nick Major and Gareth Hemming on its triple win at the 2021 BIAs
Following Aviva’s triple victory at the British Insurance Awards, Post caught up with the insurer to discuss its success.
Interview: Tim Bailey, Zurich
Tim Bailey, UK Zurich CEO, talks to Stephanie Denton about evolving capabilities within the workforce, exciting partnerships and a relentless focus on service.
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Tesco Underwriting 'well positioned' for success post Ageas exit: Duggan
Tesco Underwriting is 'well positioned' for customer satisfaction and market success following its joint venture buyout from Ageas, the insurance arm's boss told Post as it reported its first post-deal results.
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
Aviva teams up with Thomas Miller Specialty Construction
Thomas Miller Specialty Construction has partnered with Aviva in a three-year deal to provide capacity for its latent defect offering for commercial developers operating in the mixed use development market in the UK, Post can reveal.
Editor's comment: The ups and downs of 2020
2020 was a year of ups and downs for everyone. The Covid-19 pandemic struck, lockdowns began, and many were separated from loved ones. But kindness prevailed, communities were reunited, people met and talked to their neighbours. Home schooling took its…
Top 100 UK Insurers 2021
Covid-19 had the biggest impact on insurers in 2020. Commercial lines insurers suffered while personal lines insurers broadly benefited according to William Keen-Tomlinson, senior financial analyst in London for AM Best.
Penny Black's Social World: October 2021
Employee recognition, volunteering, family reunions and a golf tournament