Post - Post May 2021
The May issue is now available as a pdf to download – please click here
Articles in this issue
Editor's comment: Proving its resilience
With May comes the market staple of the British Insurance Brokers’ Association conference, albeit in a slightly different virtual guise. Our thoughts therefore turn to the broking sector and what the impact of the last 12 months have been on it.
Analysis: People agenda pushes advice and employee benefits up the list for brokers
Brokers have been urged to expand their offerings with wellbeing and employee benefit propositions as demands from clients shift due to the Covid-19 crisis.
Analysis: Could pet damage insurance soften landlords' 'no pets' stance?
With pet ownership on the rise, could pet damage insurance persuade more landlords to allow their tenants to keep an animal companion?
Gallagher’s Simon Collings on market conditions and if - just if - we are seeing positive signs
Times have been tough recently but as new entrants enter certain parts of the market Simon Collings, managing director of national broking and placement at Gallagher, asks if this could be the start of more positive signs across the insurance market?
RSA's Rob Flynn on embracing the SME evolution
Nearly six million small companies make up the backbone of the UK economy and the last 12 months have seen them adapt in ways that they have never had to before. Rob Flynn, director of UK SME at RSA, asks what insurers can and should be doing to help…
My Other Life: Peter Clark, shark diver
For Peter Clark, an in-house loss adjuster at RSA, a childhood viewing of Jaws sparked a lifelong obsession with sharks that has taken him around the world and within metres of some specimens.
Interview: Stephanie Smith, Allianz
Allianz Insurance chief operating officer Stephanie Smith virtually joined Jen Frost to discuss her engineering and aviation experiences, Allianz’s LV and Legal & General integrations and £5bn ambitions.
Spotlight: Claims - Selecting the right TPA partner
When it comes to working with a third-party administrator for property claims, how far should an insurer go? Whether it is taking on service from start to finish or only focusing on key elements such as the repairer network or emergency call out facility…
Spotlight: Claims - How a bespoke service can ensure a better experience for customers
Steve Charnock, chairman of Insurance Solutions Group, explains why he believes a tailored approach and a firm commitment to ‘listen, solve and deliver’ means superior outcomes for insurers and their customers.
Intelligence: EU Trading - Doing business in Europe
With no post-Brexit equivalence or passporting regime available to UK brokers, they have had to explore other avenues to continue to trade across the European Union. David Worsfold explores the options open to intermediaries and the benefits they can…
Intelligence: World of work - how brokers are adapting to the new normal
The longer the pandemic goes on the more profound and permanent the changes in the world of work are likely to be. The broking market has responded well, especially since it once prided itself on the importance of face-to-face deals. Post asks what this…
Intelligence: Broker Focus - No sign of slowdown in broker mergers and acquisitions
Many parts of life have been on hold for the past year but broker mergers and acquisitions have gone from strength to strength. Post discovers why this sector has been so resilient and asks what the future might bring
Sompo International adds Maxine Goddard from Zurich
Maxine Goddard has joined Sompo International as senior vice president in its international insurance strategic distribution and development team after 20 years at Zurich most recently as director, senior commercial operations business partner.
Julia Graham named Airmic CEO
Julia Graham has succeeded John Ludlow as CEO of Airmic, the association for risk and insurance professionals.
Keith Richards to leave CII
Keith Richards, chief membership officer of the Chartered Insurance Institute and CEO of the Personal Finance Society, is leaving at the end of June, the CII has confirmed.
GRP hires COO Anson from Ardonagh
Steve Anson has been named Global Risk Partners chief operating officer, joining from the Ardonagh Group.
Aviva UK leadership changes as Phil Bayles departs for Ardonagh
Phil Bayles is joining Ardonagh after 18 years at Aviva, most recently as its chief distribution officer, with Gareth Hemming set to succeed him at the insurer.
Aviva attains Ethical Company Award from The Good Shopping Guide
Aviva has become the first major insurer to gain The Good Shopping Guide’s Ethical Company Award.
Penny Black's Social World: May 2021
Sailing into carbon-neutral future, food donations and mental health support