Post - Post March 2019
The March issue is now available as a pdf to download – please click here
Articles in this issue
Editor's comment: The future is bright
I have seen the future of insurance. It’s not orange as advertisers in my teens predicted and neither is it the green that insurers are currently facing with the motor green cards, but it is bright and it is positive.
Analysis: What do the millennials think of insurance?
Insurance has struggled to attract talent in recent years, finding itself competing with ‘sexier’ industries
Analysis: What happens to motor after March 29?
In the event of a no-deal Brexit, motorists will have to carry green cards in the EU. But that’s just the tip of the iceberg
LV's Mike Crane on dealing with changing customer expectations
Customers’ expectations are changing and they are demanding to be more informed. Mike Crane says insurers risk alienating customers if they don’t explain how and why they price risks
Geo’s Paul Dilley on better claims management
Geo's CEO Paul Dilley talks about a recent traumatic experience and how his ordeal raises questions on how insurers can improve the claims management process.
Rising Star: Marcus Hanson, Sedgwick
After getting a taste for adjusting, Marcus Hanson has progressed to Sedgwick’s complex liability team
Meet the Claims Apprentices 2019
Meet the contestants in Post’s first ever Claims Apprentice, a new video series arriving this month
Interview: Janet Connor, The AA
A lot has changed at the AA in the five years since Janet Connor, now director of insurance, joined the organisation. She explains to Jonathan Swift how an investment in data and technology – alongside the relaunch of its insurance company and board…
Analysis: SMEs: Emerging risks - Protecting the little guys
A changing risk landscape is creating new challenges for SMEs and those tasked with providing the sector with insurance. But SMEs need to evolve as newer risks such as cyber attacks and data protection – along with the raft of uncertainties around Brexit…
Opinion: SMEs: Emerging risks - Cybersecurity for smaller businesses
In 2018, household names such as British Airways, Marriott Hotels and Facebook faced the potentially devastating consequences of large-scale data breaches. However, the threat may be bigger for SME’s, as smaller businesses lack the same resources to…
Opinion: SMEs: Emerging risks - Tackling the challenges facing SMEs
SMEs may be concerned about keeping a competitive advantage – but it’s the evolving workforce challenges that can have the greatest impact on their success
Roundtable: Pet insurance: the state of the market in 2019
In February, Post held a roundtable, in association with Aquarium Software, to examine the state of the UK pet insurance market, touching on issues from consumer education and pricing, to how data and technology may revolutionise the market
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Analysis: Tenancy deposits – tailored tenancies
Many tenants struggle to find a lump sum of money to put down for a deposit. Insurance instead of a deposit provides an alternative – offering tenants greater affordability and increasing security for landlords. It could also mean a welcome new class of…
Analytics: Why Robot?
Technology is predicted to be a huge part of the future business landscape but fears remain over letting robots have all the power. Post investigates how robotics and artificial intelligence is helping insurance now and how it could do more in the future
David Duclos appointed NED at Lloyd’s Global Network
David Duclos has been appointed non-executive chairman of Lloyd’s Global Network.
RSA UK CEO Steve Lewis departs the business
RSA’s former chief financial officer, Scott Egan is now RSA UK and International CEO, effective from today.
Jon Dye to join QBE from Allianz
Former Allianz UK head of commercial motor, Jon Dye will join QBE as its director of motor for the UK.
Lloyd's names Allianz's Burkhard Keese as new CFO
Allianz Deutschland’s Burkhard Keese has been confirmed as Lloyd’s of London next chief financial officer.
Cloutier steps up at Aspen as Apollo deal completes
Aspen’s chairman Glyn Jones and group CEO Chris O’Kane have stepped down, with the completion of Apollo’s acquisition of the Lloyd’s insurer.
Reg UK CEO Michael Phair appointed chair of Children and Families Across Borders
Michael Phair, founder and CEO of Reg UK, last week became chair of children’s charity Children and Families Across Borders.
Penny Black's Social World: March 2019
Smashing targets for Shelter, resourcing research and taming the tides
