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FCA slaps Clydesdale Bank with £20.7m PPI fine

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Clydesdale Bank has been fined more than £20.7m for serious failings in its payment protection insurance complaint handling processes; the largest ever PPI-related fine imposed by the Financial Conduct Authority.

The fine handed to the bank totals £20,678,300 and relates to complaint handling processes at the business between May 2011 and July 2013.

Clydesdale agreed to settle at an early stage of the FCA's

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