Skip to main content

FCA slaps broker Homeserve with £30.6m fine

fca

The Financial Conduct Authority has issued its largest ever retail fine of £30.6m to broker Homeserve following “serious, systemic and long running failings” across key aspects of its business.

According to the FCA, during the period January 2005 to October 2011 Homeserve mis-sold insurance policies, failed to investigate complaints adequately and was insufficiently engaged with compliance

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Register

Want to know what’s included in our free registration? Click here

Already have an account? Sign in here

Show password
Hide password

Q&A: Nikki Lidster, Zurich

Zurich UK’s head of SME Nikki Lidster talks to Insurance Post about the firm’s growth in 2025, its plans for 2026, and how it revamped its products this year.

Broker Review of the Year 2025

A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here