FOS name and shame will not be welcomed says Eversheds
The much anticipated Financial Ombudsman Service review, published by Lord Hunt, has taken steps to address concerns on complaints handling. However, recommendations to introduce a name and shame system will not be welcomed by financial institutions, according to international law firm Eversheds.
Following a six month consultancy period drawing together views from consumers, the financial services industry and other stakeholders, the FOS published a review which called for increased openness
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