HBOS GI to deploy new call centre software
Halifax General Insurance Services has selected Verint’s Ultra software system for its five contact centres in the UK and Ireland. The Verint solution will be delivered in conjunction with partner BT.
“Verint’s Ultra solution will play an important role in our ongoing strategy to provide continuous improvement for our customers,” said Alex Harrison, customer services and claims director at HalifaxOnly users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
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