FSA issues warning over ARs' conduct
A review by the Financial Services Authority (FSA) has found that firms are not doing enough to ensure that their appointed representatives (ARs) are treating customers fairly in the sale of general insurance, mortgage and investment products.
As a result, the FSA said that four firms were being considered for referral to enforcement, and that follow-up visits would be made early next year to 11 firms identified as needing significant
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