A warm welcome.
On assuming control in 2004, the Financial Services Authority looks set to turn up the heat on training and competence. Rachel Gordon considers the impact on the industry - brokers outside BIBA and retail companies for whom, so far, the issue has been on the back burner.
Training has long been a hit-and-miss affair with many brokers. Sometake it very seriously; others do not have the time or inclination to
invest in staff. However, matters are set to change once
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