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Tidying up: a job for super ombudsman.

The progress being made towards the creation of a super-ombudsman is to be welcomed. The existence o...

The progress being made towards the creation of a super-ombudsman is
to be welcomed. The existence of so many different complaints and
arbitration schemes in the financial services sector has been a

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Q&A: Preferred’s Lee Sadowski

Having departed Crawford & Company in 2023, Lee Sadowski joined insurance property claims specialist Preferred – a company he had previously tried to buy – as chief strategy officer. Almost two years on he reflects on diversification and achieving zero complaints with a strategic client.

Climate change puts brokers centre stage

With floods, heatwaves and subsidence rewriting the rules of risk, Caroline Elliott-Grey, senior product manager for UK and Ireland at LexisNexis Risk Solutions, argues brokers who harness property-level insights can build trust, protect clients and prove their value in a volatile market.

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