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Tidying up: a job for super ombudsman.

The progress being made towards the creation of a super-ombudsman is to be welcomed. The existence o...

The progress being made towards the creation of a super-ombudsman is
to be welcomed. The existence of so many different complaints and
arbitration schemes in the financial services sector has been a

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Diary of an Insurer: Zurich Engineering’s Naomi Godwin

Mother of two children and Labradors Naomi Godwin, engineering relationship executive at Zurich Engineering, has a six-hour round trip to Maidstone to visit a panel broker, checks surveyor capacity and considers the operational impact for clients.

Diary of an Insurer: Belfor’s Dominic Toomey

Dominic Toomey, technical manager within the major and complex loss team at Belfor UK, balances complex site inspections, hands-on technical demonstrations and internal system workshops with the ongoing development of people and processes.

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