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Claims case strategy vital.

The Woolf reforms and other legal changes have had a huge impact on the processing of claims. All involved must keep their eye on the game, according to Nigel Roden and Andrew Pieri.

Ever since Legal Aid was replaced by conditional fee agreements, the
insurance industry has seen claims spending rise. The margin between the
value of the claim and its associated cost continues to

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Q&A: Mark Rose and Luke Anyon, Tracker

Mark Rose, managing director, and Luke Anyon, sales director of Tracker, explain how their multi-layered technology and close collaboration with insurers and police are helping recover stolen vehicles at scale – and why wider adoption could significantly reduce claims costs.

Paul Lofkin, Crawford

As president of Crawford & Company UK & Ireland, Paul Lofkin has built a reputation for delivering innovative solutions to emerging risks that can save insurers and policyholders money.

Neil Gibson, Sedgwick

Neil Gibson’s career as a loss adjuster began back in 1989 and his sphere of influence expanded significantly at the start of this year when he became regional CEO for UK, Ireland, Middle East & Africa.

Dan Saulter, Davies

Dan Saulter, group CEO of Davies, has grown the business into a specialist professional services and technology powerhouse.

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