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Ratings sail into firing line over US bias.

When Jacques Leglu last week launched a broadside against ratings agencies it seemed he struck a chord with many Euro insurers. But David Worsfold finds some UK firms are wondering what all the fuss is about.

The sharp criticism of ratings agencies by Jacques Leglu, deputy
director general of the Comite Europeen des Assurances, has thrown into
sharp focus the concerns of many European insurers about the

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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