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Ratings sail into firing line over US bias.

When Jacques Leglu last week launched a broadside against ratings agencies it seemed he struck a chord with many Euro insurers. But David Worsfold finds some UK firms are wondering what all the fuss is about.

The sharp criticism of ratings agencies by Jacques Leglu, deputy
director general of the Comite Europeen des Assurances, has thrown into
sharp focus the concerns of many European insurers about the

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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