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Pipe dreams?

With the threat of recession in the pipeline, businesses are searching for ways to cut costs, however, Phil Godwin warns engineering firms against compromising on safety and says with help and advice from insurers, things will start to look up.

As the global economy tightens and competition builds, the pressure
for businesses to reduce costs and increase productivity is intense. But
it is essential a business that cuts costs does not cut

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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