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Married bliss?

Outsourcing key services within the public sector has become more popular, however, risk management is a vital component of the contracts entered in to ensure a happy and enduring partnership, say Sara Rowan and Peter Wilson.

Over the last five to 10 years, outsourcing of key business and
strategic services has gained increased support within the UK public
sector. The present government has also given its vocal support

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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