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Power without accountability.

Fears remain over accountability, says Tony Baker, following the first report of the Joint Committee of the Commons and Lords, which was set up to look at the draft Financial Services and Markets Bill.

As the Treasury sees it, there are three main areas of accountability
for the Financial Services Authority: to ministers and Parliament; to
practitioners and consumers; and discipline and

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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