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The science of compliance

With the Financial Services Authority's new regulatory regime fast approaching, Richard Adams warns it is imperative brokers get their heads round the compliance issue - if they haven't already.

As 2003 gets underway, there is a plethora of organisations all
promising to help brokers get past the compliance post in time for the
introduction of the new regulatory regime. But with just under

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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