Reflecting on the third stage

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Helphire boss Mark Adams speaks candidly to Mairi MacDonald about whether the credit hire system, in its present form, has come to the end of its useful working life and how he hopes to evolve his own business

Anyone who has taken a passing interest in the relationship between insurers and credit hire organisations will know there remain a host of issues that rankle with both sides. Even their participation

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Could rugby court clash shift the sport to self-insuring?

The outcome of a lawsuit launched by hundreds of rugby union players could have a far-reaching impact on the future of the sport. Tim Evershed looks at whether parallels can be drawn with similar actions in the US against governing bodies, such as the NFL and NHL, and what can be done to make sure players remain insurable.

Using AI to monitor claim health

Wayne Calderbank, group data and performance director at Claims Consortium Group, says artificial intelligence is enabling the monitoring of sentiment within the claims journey and ensuring potential problems can be identified and addressed.

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