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Insurance Act: Litigation: Ready for court

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With the Insurance Act 2015 set to be introduced in August 2016, insurers must review internal systems in preparation for the inevitable litigation that will occur.

Will the Insurance Act 2015 spawn litigation? The cynic will answer yes. Even if only 5% of the turnover of the large and successful law firms that specialise in insurance law relates to coverage

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Hidden risks in insurers’ culture and misconduct data

Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market.

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