Customer value management: Improving margins
The existence of online aggregators as a distribution channel has changed the mix of marketing skills required to compete in the current personal lines market.
It has reduced the focus on the creation
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New CII office
We have an office full happy people after our first day at Lombard Street. We look forward to welcoming members here. pic.twitter.com/a0ZWX6n4nT
— Chartered Insurance Institute (@CIIGroup) September 17, 2018
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