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Alwynne Gwilt looks at what is being done at legislative and industry levels to combat the increasing risk posed by climate change in the UK

Climate change could easily be described as the story of 2007. From TV documentaries to global meetings and protests, the issue was continuously in the public eye. And with some of the worst floods in

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Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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