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Three's a crowd

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As blameless parties are wooed by service providers, Richard McManus examines the challenges the motor insurance industry faces in attempting to steal their thunder

Motor insurers continue to suffer escalating claims costs as service providers - for example, credit hire companies and no-win no-fee lawyers - woo the blameless parties. The challenge for the

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McLarens makes more changes at the top

A year after McLarens reshaped its senior team, the loss adjuster has made more changes to the top team as it aims for expansion and to “build on strong regional momentum.”

Storm damage claims test insurers’ settlement choices

A year of severe storms has strained repair networks and claims operations, which Ben Blain, head of property at Verisk Claims, points out has placed insurers’ settlement decisions, data oversight and ability to evidence fair customer outcomes firmly under the regulatory spotlight.

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