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Recovery position

Insurers who use loss adjusters or other claims investigators to carry out work that would normally be done by a law firm may have to change their modus operandi if they want to recover the fees incurred. Hugh Price explains

In the recent case of Cuthbert v Gair and Gair (2008), senior costs judge Master Howarth refused to allow the insurers to recover loss adjusters' fees incurred in investigating liability. The facts of

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Big Interview: Chris Hall, QuestGates

After more than half a century working his way up from trainee at Commercial Union to CEO of one of the UK’s largest independent loss adjusting groups, Chris Hall’s wife wanted him to consider retiring.

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