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Transparency - Time to grasp the nettle

It has been a turbulent past few months for the insurance industry, what with General Insurance Day and New York Attorney General Eliot Spitzer's investigation. Max Taylor says it is time the industry took the opportunity to develop a transparent insurance market

'transparent insurance world' is a phrase that, to many observers, seems an oxymoron. Many would agree that the insurance industry has not, in the past, exhibited the Oxford English Dictionary traits

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How should success of FCA’s response to Which be judged?

The effectiveness of the Financial Conduct Authority’s regulatory action in response to Which’s super-complaint about home and travel insurance is reflected in smoother claims handling, not in the number of reviews or fines, according to Claire Massey, founder of Claim Guardians.

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