Blanket policies devalue consumers

The industry should recognise consumer differences and adjust claims operations in the motor business, said Eddie Longworth, managing director of Norton Consulting.

"There are times when we misunde

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: