One big happy family?

The European Commission's Financial Services Action Plan is almost complete, with 39 of the 42 initial measures now implemented. Stephen Gardner sends a progress report from Brussels

As the June European elections and the appointment of new European Union Commissioners approach, the halls of power in Brussels are resonating with the sound of backs being slapped. The mood is one of

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

What happens now on the OIC landscape post-Rabot?

After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?

What the future holds for AI regulation

Striking the right balance between regulatory intervention and industry autonomy is crucial to realising the full benefits of artificial intelligence while ensuring ethical, accountable, and inclusive practices within the insurance sector, argues Nutan Rajguru, Verisk UK's head of analytics.

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