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A fair crack of the whiplash

Some 18 months since their launch, the training pack and advice booklet about whiplash injuries have become widely used by patients and practitioners alike, which is good news for all concerned, says David Powell

Whiplash injuries arising from motor accidents affect around one in 200 people every year, costing the motor insurance industry - and its policyholders - in excess of £700m. Most people recover

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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