In their shoes

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Compensation amounts paid to claimants who have suffered similar loss can vary considerably, write Gill Manley and George Lillington, as they discuss what can be done to improve equity of settlement and whether 'real-world' data-mining will finally prove to be the judicial system's holy grail

The current Ministry of Justice consultation process is looking at how to improve the processes for dealing with personal injury claims, to improve access to justice and, equally importantly, to

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60 Seconds With... Value Space’s Reijo Pold

Reijo Pold, founder of Value Space, a technology company that uses satellites to conduct assessments for commercial properties and infrastructure, reveals he has been working since he was aged seven and doesn't even totally clock off when he goes on holiday.

How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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