To have and have not

'Stale' or 'back-dated' personal injury claims, most noticeably for cases of hand-arm vibration syndrome, have been a cause of controversy due to the rise of no-win-no-fee firms eager to extend their professional indemnity base. However, it is the lower courts that seem to be applying objectivity by taking a constructive approach when identifying symptom knowledge, as Deborah Edwards reports

The three-year time limit within which to bring proceedings for a personal injury claim has gained an unsavoury reputation amid the mass of TV and tabloid adverts. The emergence of 'claims farmers' or

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How to support insurance customers in vulnerable circumstances

As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.

How insurers should navigate supply chain disruption

With supply chain disruption continuing, Bill Bradshaw, operations senior vice president for London operations at FM Global­, says companies need to prioritise resilience and proactive prevention measures beyond insurance reliance.

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