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To hell and back

Helping injured parties to recover and get back to work is in the interests of all parties involved with the rehabilitation process - from the client to the insurer to the solicitor. So, Marcus Alcock asks, why does the process so often feel like a battle?

Speak to almost anybody concerned with personal injury - whether they are claimant or defendant solicitors, insurers or government ministers - and they will tell you what a great concept

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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