Web-based insurance - Net profit

The internet has succeeded in helping clients and insurers work together to streamline service. Aggregators may have had a slow start, but the impact of the web as a whole has redefined the way the industry looks at selling insurance, writes Andy Watts

The key sales message of any new technology should be that it helps firms increase turnover, cut costs, or improve customer service. Internet technology, perhaps more than any other in recent times

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Big Interview: Jason Storah, Aviva

In his first full profile interview since taking over as UK and Ireland General Insurance CEO at Aviva, Jason Storah sits down with Scott McGee to talk about the insurer's re-entry into Lloyd's, where else Aviva could yet expand, and the differences between the UK and Canadian insurance markets.

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