For a fuller flavour
A whole range of factors other than price can come into play when buying motor insurance, writes Jill Holland. And simple and personal touches, along with the patience to allow for customer decision-making, can reap positive results
One claim that is frequently made is people buy motor insurance on price. Well, if that was true, the cheapest insurers would win hands down every time - but they do not. A whole range of factors come
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Personal
Saga and Ageas to launch home insurance this month
Following the launch of a motor insurance product in December, Saga and Ageas are launching a home insurance product by the end of this month.
Why single household view is the next milestone for insurers
Chris Traill, client director of Percayso Inform, urges insurers to replace their pursuit of a single customer view with chasing a single household view to ensure accurate pricing and improve claims management.
Covéa turnaround continues as profit more than doubles
Covéa Insurance has more than doubled its profits, reporting £72.4m for 2025, up from £32.9m the previous year, as its turnaround continues.
Ageas joins Axa on Sky panel
Ageas has been revealed as the latest insurer to be on the home insurance panel for Sky Protect.
ChatGPT insurance race: UK’s Malcolm takes on WaniWani
A UK insurtech incubated in Founders Factory is looking to take on US ChatGPT insurance app trailblazer WaniWani by creating an equivalent to Stripe’s standards for e-commerce “to properly unlock” artificial intelligence distribution in personal and SME commercial lines.
Home insurance market shrinks as product strategies evolve
Although home insurance provider numbers have declined significantly since 2016, Angela Pilley, insight consultant for general insurance at Defaqto, reveals insurers are maintaining consumer choice through expanded product options.
Diary of an Insurer: Aviva’s Anna Stone
Step inside Aviva’s archive with group archivist Anna Stone, who gives colleagues and the public a window into the people, places, and stories that have shaped the insurance giant.
Axa shares AI approach after Aviva’s ChatGPT move
Axa has confirmed it is working with partners on using AI to “develop new capabilities that enhance trust, value and convenience for our customers”.